Social Services



 Mozella Francis is interviewed by Kelley Gaskill about the Angel Tree program on November 24, 2019. Video by 103 The Shore (WESR Shore Daily News)

Mozella Francis, Director of Northampton County Department of Social Service shares how one gift can make a meaningful impact on others. 


The Northampton County Department of Social Services' mission is to provide benefits and services to the citizens of Northampton based on programs established by local, state and federal laws and policy. The department's focus is to prevent dependency and encourage self-sufficiency; preserve and restore family stability as well as promote and protect the well-being of adult protective services, foster care, employment services, food stamps, temporary assistance to needy families, Medicaid and child care.

The Northampton County Department of Social Services is administered by a board of three members which represents the county. This board meets the third Tuesday of each month at 9:00 a.m. in the Social Services Building.

OUR VISION

Our vision is to be the leader in providing innovative social services.

OUR VALUES

Our actions are guided by:

  • Commitment to the highest standard of services
  • Respect and trust for customers and colleagues
  • Empathy for others
  • Innovation in the provision of services
  • Highest standard of Ethics and Integrity in all we say and do
  • We believe diversity enriches our lives; each person has the right to live and work in a safe and healthy environment, and all people have the ability to achieve their full potential.

GOALS

Organization-wide long-term goal - Develop a financial plan to maintain and enhance the community by providing a sound quality of life and a safe living environment for our citizens.

Departmental long-term goal - The department is committed to the goal of excellence in delivery of services to individuals, families, and the community by:

  • Preventing dependency
  • Encouraging self-sufficiency
  • Preserving and restoring families
  • Promoting and protecting the well-being of children, the elderly and disabled

FUTURE ISSUES

Our vision as a staff is to create a collaborative, responsive, professional environment to protect, empower and strengthen families.

In the future the department will continue to:

  • Provide agency-wide customer service
  • Enhance or expand special initiatives and community partners
  • Maintain and enhance efficient information management systems
  • Assure continuous quality improvement
  • Foster social and economic independence
  • Maximize state and federal revenues
  • Protect vulnerable children and adult

Northampton Social Services

Benefit Clients Served (unduplicated)

Benefit Program1

Child Care3

SNAP

TANF

Medicaid

Any Program2


2012

4,062

552

3,482

4,913

NA

2013

4,139

491

3,904

5,127

NA

2014

3,998

428

3,908

5,026

131

2015

3,850

380

3,936

4,957

138

2016

3,514

267

3,930

4,777

146


Households (Cases) Served

Benefit Program1

Energy Assistance (EA)2

Child Care3

SNAP

TANF

Medicaid

Fuel

Cooling

Crisis

2010

1,784

191

2,313

NA

NA

NA

NA

2011

1,952

205

2,369

NA

NA

NA

NA

2012

1,990

188

2,443

NA

NA

NA

NA

2013

2,018

173

2,435

975

476

291

NA

2014

2,015

151

2,450

898

483

345

83

2015

1,911

126

2,410

913

479

299

84

2016

1,776

90

2,388

872

464

241

90


Source: US Census Bureau, Small Area Income and Poverty Estimates (SAIPE). Estimates are for 2015.


2,445

Number of People (All Ages) living in Poverty in locality

21%

Percent of People (All Ages) living in Poverty in locality

816

Number of Children (< 18 years) living in Poverty in locality

34%

Percent of Children (< 18 years) living in Poverty in locality

Department Staff Information

Mozella Francis
Director of Social Services

Northampton County
Social Service Building
PO Box 568
5265 The Hornes
Eastville, VA 23347

Phone: 757-678-5153
Fax: 757-678-0475


Hours of Operation
Monday - Friday
8 AM - 4:30 PM